LEAVENWORTH - A heated confrontation between a mother and a group of employees at Cold Stone Creamery in Leavenworth resulted in the firing of one of the servers on Saturday. That server is Paris Kaye Allred.
A viral video circulating on the internet records the conflict between Michelle Logan who was upset over the denial of service to her kids who were using what she says were make-shift masks to cover their faces. Kaye says Logan's kids were using their shirts to cover their faces. The employees at the store refused to serve the children because, according to company standards and state standards, it didn’t meet personal protective equipment requirement.
Of the three Cold Stone staffers in the video, Allred appeared to be the most vocal.
“Every person that did the same thing your kids did today should leave the store,” Allred tells Logan in the video.
Logan fires back and says, “you guys are discriminating against them, that is not what Governor Inslee said. He said a 'face covering' that you could use a scarf, you can use a ‘bando,’ you can use many different things as long as your face is covered.”
Allred responded by saying, “if you have a problem with that then don’t come to the store.”
Logan then replies, “Oh we won’t and I’m from here and I will make sure that everyone in Leavenworth knows that you guys discriminated against kids coming in here to have ice cream.”
The final exchange of words between Logan and Allred ends with Allred saying, “we get paid by the hour, so go for it.”
Logan then approaches the counter and says, “these are the people, these are the people that discriminated against my children.” During that statement on video, Allred is shown waving and then pulls down her mask to smile.
Shortly after the spat, Allred says she received the following text message from the owner of the Leavenworth Cold Stone franchise who informs her that she’s been fired:
“Yes, I could’ve handled the situation more professionally but I don’t think we should normalize the idea that “the customer is always right” even when they’re harassing employees. We had received so many customers refusing to comply with STORE POLICY and yelling at us for something we can’t control. The actual encounter lasted about 6 minutes and it consisted of Michelle Logan throwing a fit over ice cream after we asked her to leave for not wearing a mask herself. The video only shows a portion of what happened. She left the part out where she called us “fucking idiots.” After the video was posted, one of Karens friends threatened to ‘sock me in the face’ over her FB account and I was fired. Karen then called the store to confirm that I was fired and received a gift card,” wrote Kaye.
Since the clash, Allred says the creamery has received phone calls threatening employees and supporting them.